Remondis UK Waste Services
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Frequently Asked Questions

If you have any questions about how our ordering process works, feel free to read our FAQ’s below that will go over some common questions that our customers have. We have several services that you can enquire about and order through our website. Ordering a skip or enquiring about our waste management service has never been easier.

In the page below, we’ll have detailed answers to common questions that people have about enquiring or ordering a skip through our site.

How do I use the “Book Your Skip” form? 

Ordering a skip through our website has been made much simpler with our new skip hire form. https://www.remondis-uk.com/book-your-skip/

  1. Select the type of waste you intended on putting in the skip
  2. Decide whether or not you need a skip permit. A permit is required to place a skip on a road, path (if suitable and wide enough), verge, or any other public land. If you are unsure if a permit is required then please contact us for further details.
  3. If you are trying to replace your current skip that is full, you’ll be able to select this in the form.
  4. Choose your desired delivery date as well as collection date.
  5. Fill out your delivery and contact details
  6. You will then be provided with your quote that you can order and pay for through our payment portal.

Can I order several skips at the same time?

If you require more than one skip, we would advise you to get in touch with us so that we can arrange this for you. For commercial skip hire, we would also advise you to get in contact with us so that we can tailor a service for your needs.

Do I need to make an account to use your skip hire form? 

You will not need to make an account to be able to use our skip booking form, however, we will use your personal data for order processing and invoicing.

Are there any additional costs? 

The cost displayed when you fill out the form is the total cost that you will need to pay. This will also include the cost of the skip permit if you require it, meaning you’ll be left to use your skip without having to pay any extra costs. If you require your skip for a longer time than initially required, you can get in touch with us on delaying your collection date.

We do ask that the information filled out in the form is accurate as any incorrect information could result in extra charges as we process the waste according to your information.

If I want to speak to someone about a skip, who do I call? 

If you have any questions or you think you have made a mistake in your initial form submission, give us a call on 01670 751 592 or email us at sales@remondis.co.uk.  You will also find contact details in your order confirmation email. This includes an overview of your order, delivery address and the selected payment method.

What can I put in my household skip? – ✅

  • Household waste such as furniture and old carpets.
  • General rubbish from clearances and including cardboard, paper, plastics and glass
  • Garden and landscaping waste, however if over if the skip is to be completely or predominantly filled with soils then this would have to be kept separate and ordered as a “soil / soil & stones mixed” skip.
  • Renovation and building waste such as rubble, old tiles, wood, kitchen / bathroom renovation waste etc.

What can’t I put in a skip? – ❌

  • Hazardous waste including liquids and toxic materials
  • Flammable waste, liquid or otherwise
  • Any liquid waste (even if non-hazardous)
  • Any powdered waste (even if non-hazardous)
  • Asbestos (Bonded or Fibrous)
  • Oils including petrol and diesel
  • Clinical waste
  • Tyres
  • Gas canisters / other pressurised containers
  • Lighting / fluorescent tubes
  • Plasterboard (we do have alternative options for disposal of plasterboard, please speak to our customer service team on 01670 827 820 for more information).

CALL FOR A FREE WASTE AUDIT

NORTH EAST 01670827820 | SOUTH YORKSHIRE 01302322092

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COVID-19 Update

Due to recent events surrounding the current COVID-19 pandemic, we would like to reassure you that we are still operating business as usual, including all collections and processing of your waste at all our sites.

As this crisis is developing daily, we are closely monitoring current government guidelines and advice given from the World Health Organisation. Should the situation escalate we shall immediately review our current plans. We will update any changes daily and post them on our website https://www.remondis-uk.com/ as well as on Linked In.

We have taken the situation very seriously here at Remondis and have put measurements in place to reduce the amount of staff that we have in our offices by allowing staff to work from home where practical.

Our main concern is the health and wellbeing of both our staff and customers, and we want to assure you that we are doing everything possible to protect our staff members and still provide customers with the necessary service that is required.

The following precautions have been implemented until further notice:

  • Non-essential contact – Drivers will no longer request the customer to sign for work completed. Instead they will ask for your details and enter these themselves on their tablet.
  • All non-essential meetings have been cancelled and where necessary held by tele conference facilities.
  • Very regular reminders to staff and visitors with regards to increased cleaning regimes and following hand washing protocols.
  • Sales staff are working from their respective home offices and avoiding ‘face to face’ meetings.
  • All senior staff have access to conferencing tools to avoid face to face meetings and these are our preferred method of communication where practical at this moment in time.
  • We are sending all invoices electronically as our finance team are now working from home and to stop the risk of infection by posting paperwork – please support us with this.
  • We are stopping any cash collections – facilities are in place to pay by credit/debit card.
  • We are working with our suppliers and partners to maintain supply of product and have increased stock levels where possible to reduce the disruption to supply as this situation develops.

If sites have room for additional skips / bins we will look at supplying them to ease the necessity for same day collections.

These are unprecedented times, but rest assured that we are doing everything possible to keep the business running as usual and continuing to provide customers with the support that they need.

We would ask that you stay within your agreed credit limit and pay us on time to allow us to support you.

Remondis hope that you are not largely affected by the virus outbreak and are keeping yourselves safe.

We would like to take this opportunity to thank you for your continued support during these difficult times. If you have any questions, please contact your local depot – details for which can be found on the contact us page.

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                    Small SkipHookloader SkipWheeled Bin

                    Emergency call out servicePlanned and preventative maintenance contractsProject and installation servicesNews, Offers and updates by CMSOther

                      GET A FREE QUOTE

                      Commercial Trade Waste BinsElectrical Waste (WEEE) RecyclingPVCu RecyclingAggregatesSkip HireHooklift HireSubscribe to news, offers and updates from REMONDISOther

                        GET A FREE QUOTE

                        Commercial Trade Waste BinsElectrical Waste (WEEE) RecyclingPVCu RecyclingAggregatesSkip HireHooklift HireSubscribe to news, offers and updates from REMONDISOther

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                        Address

                        REMONDIS Ltd
                        Head Office: 01670827820

                        info@remondis.co.uk

                        Stephenson Way, Barrington Industrial Estate, NE22 7DL

                        Office Hours: Mon to Fri - 7:30am to 5:30pm

                        Registered as a limited company in England and Wales under company number 04696376 as REMONDIS Ltd.

                        Address

                        REMONDIS Doncaster Ltd
                        Head Office: 01302322092

                        doncastersales@remondis.co.uk

                        Clay Lane, Doncaster DN2 4RA

                        Office Hours: Mon to Fri - 7:30am to 5:30pm

                        Registered as a limited company in England and Wales under company number 03465323 as REMONDIS Doncaster Ltd.

                        Address

                        REMONDIS Ltd
                        Head Office: 01670827820
                        info@remondis.co.uk

                        Stephenson Way, Barrington Industrial Estate, NE22 7DL

                        Office Hours: Mon to Fri - 7:30am to 5:30pm

                        Registered as a limited company in England and Wales under company number 04696376 as REMONDIS Ltd.

                        Address

                        REMONDIS Doncaster Ltd
                        Head Office: 01302322092
                        doncastersales@remondis.co.uk

                        Clay Lane, Doncaster DN2 4RA

                        Office Hours: Mon to Fri - 7:30am to 5:30pm

                        Registered as a limited company in England and Wales under company number 03465323 as REMONDIS Doncaster Ltd.

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